The article analyzes data from a Contingent Valuation survey that we conduced in 2014 among 402 households in low-income settlements of Abidjan in order firstly, to identify the determinants of stated demand for an informal waste collection service and secondly, to evaluate the benefits of using this service on different impact variables linked to human development. Indeed, households are exposed to negative externalities (odours, insects, health risks, loss of quality of life) that could lead them wish to offset the loss of utility with an individual investment in the informal service. The article contributes to the academic literature and gives recommendations in terms of economic policy applied to the waste sector in Africa. Firstly, our study identifies the determinants of stated demand for the informal service and the ability of households to finance an improved service. Secondly, the article evaluates the beneficial effects of using the informal service by the propensy score method. We evaluate the impact of the use of the informal service on the monthly amount that households are willing to pay for the improved service. We quantify the benefits in terms of socioeconomic and human development.